Last Updated: September 25st, 2019
ANNKE Co., Ltd. and its brand VACOS (collectively "VACOS") provide the following services for use in conjunction with various VACOS Internet-connected products (“Products”): (1) VACOS user website and user accounts that may be accessed at www.vacos.com, and all associated sites connected with www.vacos.com (the “Website”); (2) online services accessible through the Website (“Web Apps”); (3) software applications that can be downloaded to a mobile device (“Mobile Apps”); and (4) subscription services, including paid subscriptions to VACOS’s cloud storage services and other paid features (“Subscription Services”). The term “VACOS Services” means the Website, Web Apps, Mobile Apps, and Subscription Services.
1. Children’s Privacy
VACOS does not intend that any portion of its VACOS Services will be accessed or used by children under the age of 13, and such use is prohibited. Our VACOS Services are designed and intended for adults. By using the VACOS Services, you represent that you are at least 18 years old and understand that you must be at least 18 years old in order to create an Account and purchase the goods or services advertised through our VACOS Services. If we obtain actual knowledge that an Account is associated with a registered user who is not at least 18 years old, we will promptly delete information associated with that account. If you are between the ages of 13 and 18 years of age, you must have your parent or legal guardian register a Product or create an Account to use the VACOS Services, and you must only use the VACOS Services under the supervision of a parent or legal guardian. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us at email@example.com. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personally identifiable information as well as prohibit the use thereof.
2. Collection of Information
When you interact with us and use our VACOS Services, including through a connected Product, VACOS will collect information directly from you when you provide it to us and automatically as you use the VACOS services. This information includes both “personal information” and “non-identifying information.”
“Personal information” means information about you that specifically identifies you or, when combined with other information we have, can be used to identify you, such as name, telephone number, email address, physical address, date of birth, video content files that may contain personal visual identity information, and payment information.
“Non-identifying information” means information that alone cannot directly identify you, such as product serial numbers, log data that automatically records information about your visit, such as your browser type, domains, page views, the URL of the page that referred you, the URL of the page you next visit, your IP address, and page navigation, unique device ID collected from Products and your mobile devices, data from cookies, pixel tags, and web beacons, video content files that do not contain personal visual identity information, the country and time zone of the connected Product, geo-location, mobile phone carrier identification, and device software platform and firmware information.
3. Information you Provide to VACOS
VACOS collects information that you provide to use when using the VACOS Services, including through a connected Product, in several ways.
4. Information VACOS Collects Through Automatic Data Collection Technologies
As you navigate the VACOS website and interact with other VACOS Services, VACOS may use automatic data collection technologies to collect non-identifying information about your equipment, browsing actions, and patterns in several ways:
The technologies VACOS uses for this automatic data collection may include:
5. How VACOS Uses Your Information
6. Disclosure of Your Information
We may also disclose non-identifiable information (for example, aggregated or anonymized data) publicly or with third-parties.
7. Choices About How VACOS Uses and Discloses Your Information
We think that you benefit from a more personalized experience when we know more about you and your preferences. However, you can limit the information you provide to VACOS as well as the communications you receive from VACOS through your Account preferences.
You may choose not to receive commercial e-mails from us by following the instructions contained in any of the commercial e-mails we send or by logging into your Account and adjusting your e-mail preferences. Please note that even if you unsubscribe from commercial email messages, we may still e-mail you non-commercial e-mails related to your Account and your transactions regarding VACOS Services.
Cookies and Tracking
You can opt-out of being targeted by certain third-party ad-servers and VACOS served ads online using the National Advertising Initiative’s opt-out tool, the About Ads opt-out tool, or on TRUSTe’s site.
You may manage how your mobile device and mobile browser share certain device data with VACOS by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
8. Accessing and Correcting Your Information
Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access and update your personal information via your Account profile. While we are ready to assist you in managing your subscriptions, deactivating your account, and removing your active profile and data, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases through our VACOS Services for financial reporting and compliance reasons. In addition, because of the way we maintain certain services, after you delete certain information, we may temporarily retain backup copies of such information before it is permanently deleted.
We will retain your personal information for as long as your Account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Securing Your Personal Information
VACOS has implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We also conduct periodic reviews and assessments of the effectiveness of our security controls. Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, VACOS cannot guarantee that your personal information is under absolute security with the existing security technology. The safety and security of your information depends on you, and you are responsible for keeping your password to access our VACOS Services confidential. Additionally, you acknowledge that VACOS is not liable for any losses in the vent your personal information is revealed or stolen due to any force majeure or security issues not caused by VACOS. If you have any questions about the security of our VACOS Services, you can contact us at firstname.lastname@example.org.
10. Social Community Features
11. International Users
The VACOS Services is intended for United States residents. Your personal information will be collected and stored in the United States, and subject to the laws of the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country. You are solely responsible for compliance with foreign laws, not VACOS, when you provide your personal information and use the VACOS Services from outside the United States. You agree that the laws of the United States will govern the processing of your personal information, including any obligations of security and third party sharing.
12. Contact Us; California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by VACOS pursuant to Section 1798.83 of the California Civil Code, please contact us via our contact information above. Please allow 30 days for a response.